Privacy Policy

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase from Balanced, we collect personal information (name, address, email) as part of completing transactions. When browsing, we receive your IP address to improve service. With your permission, we may send marketing emails about our products.

SECTION 2 - CONSENT

When you provide information to complete a transaction or arrange a shipment, we assume your consent for these uses. For secondary purposes, such as marketing, we will ask for express consent. To withdraw consent, contact info@try-balanced.com.

SECTION 3 - DISCLOSURE

Your information may be disclosed if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which securely stores your data through encrypted databases and PCI-DSS compliant systems. Shopify’s security protocols ensure the secure handling of credit card information.

SECTION 5 - THIRD PARTY SERVICES

Third-party providers only collect, use, or disclose your information as necessary to perform services for Balanced. For specific transactions, we recommend reviewing third-party privacy policies, as providers in other jurisdictions may be subject to different data laws.

SECTION 6 - SECURITY

To protect your information, Balanced follows best practices, including SSL encryption and AES-256 encryption for sensitive data. While no system is 100% secure, we comply with PCI-DSS requirements and apply additional industry standards.

SECTION 7 - AGE OF CONSENT

By using this site, you confirm that you are of the age of majority in your region or have given consent for any minor dependents to use our site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

Balanced reserves the right to modify this policy at any time. Changes take effect immediately upon posting. In case of major changes, you will be notified here, so you are aware of how we collect, use, or disclose information.

SECTION 9 - SMS MARKETING AND NOTIFICATIONS

SMS / MMS TEXT MESSAGE MARKETING PROGRAM PRIVACY POLICY
Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages. 
WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.
Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us with information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the program and pursue any appropriate legal remedies.
California Civil Code Section 1798.83 and The General Data Protection Regulation 2016/679 (GDPR) allow users of the program who are California or European Union residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.
Contact us at the following address to make a request:
Balanced
500 4th St Nw, Suite 102 #3082
Albuquerque New Mexico 87102
United States
Email: info@try-balanced.com

QUESTIONS AND CONTACT INFORMATION

To access, correct, amend, or delete personal information, register a complaint, or request more details, please contact our Privacy Compliance Officer at info@try-balanced.com.